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At Austin's Engines LLC, we prioritize the security of your personal and business data. Our operational information security program is designed to safeguard sensitive information against threats and unauthorized access. We implement industry-standard protocols to ensure confidentiality, integrity, and availability of your data.

Our Program Details are as Follows:

1. Access Control:

• Multi-Factor Authentication (MFA): Required for all core business applications, including Jobber, QuickBooks, and Bank Accounts.

• Password Policy: All business accounts must use unique, complex passwords managed via a secure encrypted vault.

2. Data Protection:

• Encryption: All customer data transmitted via the website or Jobber is encrypted using SSL/TLS protocols.

• Physical Security: Any physical documents containing customer info are kept in a locked \"Lair\" workspace and shredded when no longer needed.

3. Device Security:

• All devices (Laptops, Tablets, Phones) used for Austin’s Engines business must have active screen locks, up-to-date antivirus software, and \"Find My Device\" enabled for remote wiping in case of theft.

4. Incident Response:

• In the event of a suspected data breach, all affected customers and financial partners (Suncoast/Plaid) will be notified within 24 hours.

5. Vendor Management:

• We only utilize Tier-1 service providers (Jobber, Plaid, Google Cloud) that maintain SOC2 compliance or equivalent security certifications.

Trust us to maintain a secure environment as we deliver personalized mechanical services and mobile repairs.

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